A Tailored Proposal — June 2026

“Quality brain and cardiac care should travel to the patient — not the other way around.

A digital home for
Synapse Diagnostics Services

A complete online presence built around how your business actually works — mobile diagnostics, smart booking, secure results delivery, and a brand that patients and doctors can trust at a glance.

Scroll

We deliver precise and reliable diagnostic data to support healthcare professionals in making informed decisions. Our focus is on accuracy, efficiency, and clinical excellence — ensuring every test provides meaningful insight.

SD
Synapse Diagnostics Services
Mobile Brain & Cardiac Diagnostics
A Brand Built For Trust

Healthcare that meets patients where they are.

You started Synapse to solve a real problem: too many patients wait too long, or travel too far, for tests that determine whether they get treatment in time.

The website we’re proposing is not just an online brochure. It’s the front door to your service — one that earns trust before a patient even picks up the phone, and gives doctors a clear, professional channel to refer with confidence.

The Challenge

Without the right digital presence, growth slows down.

These are the friction points patients, doctors, and your team experience right now — every one of them solvable with the right platform.

01 / Patients

No way to book online

Phone calls miss patients after hours. People who can’t reach you quickly go elsewhere — or worse, they delay testing entirely.

02 / Doctors

Referrals are still on paper

GPs and specialists want to send eRequests and receive eResults. Without a digital channel, they pick the providers who already offer it.

03 / Operations

Hard to plan mobile routes

You only move the equipment when there are enough bookings in a region. Without a system to see that, scheduling becomes guesswork.

04 / Trust

Privacy concerns go unanswered

Patients hand over sensitive health data. They need to see how it’s protected before they’ll commit — in plain language.

05 / Reach

Patients don’t know you serve them

People in their region don’t realise mobile diagnostics is even an option. Locations and service areas need to be obvious.

06 / Brand

No consistent visual identity

A clinical brand reassures. Without a polished logo and look, even great service can feel informal to a worried family member.

The Proposal

Everything Synapse needs, in one place.

A complete digital platform — website, booking, results delivery, doctor portal, and brand identity — designed around how mobile diagnostics actually operate.

Public Website

A welcoming home page with your tagline, two clear actions (“Book a Test” and “What’s Included?”), and trust signals up front.

Mobile-first

Online Booking

Patients pick their city, service, and preferred time. The system captures the referral and tells them when their region’s next appointment cluster is being scheduled.

Smart scheduling

Results to Doctors

Reports go directly to the referring specialist — never to a third party — protecting patient privacy and meeting your data protection commitments.

Secure delivery

Employee Portal

Lab technicians log in to upload results, attach reports, and forward them securely to the requesting doctor — with a full audit trail of every action.

Staff workflow

Admin Control Panel

You decide who can do what. Grant or revoke access for technicians, managers, and doctors in seconds — no developer needed.

Role-based access

For Doctors Portal

A dedicated section with eRequest forms, service info, and turnaround times — making Synapse the easy choice for neurologists and cardiologists.

Referral-ready

Fast & Always-On

A reliable backend and database engineered for speed. No more “sorry, our site is not responding” messages while patients are trying to book.

99.9% uptime

End-to-End Encryption

Every result, every referral, every patient detail is transferred and stored with hospital-grade encryption — meeting Data Protection requirements by default.

Privacy by design

SMS & Email Notifications

Patients get booking confirmations, appointment dates, and result-ready alerts. Doctors are notified the moment a report is delivered — no one is left chasing updates.

Auto-alerts

Technician Calendar & Schedule

A clean daily and weekly calendar for lab technicians showing every home visit, route, and pending result — so the field team always knows where to be next.

Field-ready

Service Areas Map

Show the regions you currently serve and let patients in new areas register their interest — helping you plan future routes with real data.

Location-aware

Logo & Brand Identity

A custom logo, colour palette, and typography system designed for clinical credibility — usable on the website, vehicles, uniforms, and reports.

Included

Resources & Education

A simple library for pre-screening checklists, dos and don’ts, and wellness articles — positioning Synapse as a trusted authority, not just a service.

Authority-building

Feedback & Complaints

A confidential channel for patients to share experiences — fulfilling your duty of care and giving you real data to improve service quality.

Quality assurance

Always-Visible Phone

A large, sticky phone number across every page — because many patients (especially elderly) will always prefer calling over filling a form.

Accessibility
Booking & Cluster Scheduling

A booking system that thinks the way your business runs.

Mobile diagnostics is different. You can’t offer fixed daily slots — you move the equipment to a region when there are enough bookings to justify the trip.

The platform is designed around exactly that. Patients see clearly what to expect, you see clearly when a region is ready, and no one is left wondering.

  • Patient picks city, service type, and preferred time window
  • Booking is held until enough requests build up in their region
  • Once threshold is met, all bookings receive a confirmed date & time
  • Automated reminders sent by SMS and email
  • Live dashboard for your team to see demand by region
synapsediagnostics.com.gh/admin/bookings
42
Pending
8
Regions
12
Ready
Kumasi — EEG cluster
14 bookings · threshold met
Ready
Takoradi — Holter cluster
6 bookings · awaiting more
Building
Cape Coast — ABPM cluster
11 bookings · threshold met
Ready
Patient Booking Feature

Patients can pay a small deposit online to lock in their slot.

Once a patient books, the website lets them pay a small refundable deposit in seconds — via Mobile Money or card. This commits their place in the regional cluster, reduces no-shows, and gives your team confidence that bookings are real.

MTN MoMo
Telecel Cash
AirtelTigo Money
Visa · Mastercard
Why it matters
  • Cuts down no-shows dramatically
  • Confirms genuine demand per region
  • Funds collected go to your account
  • Auto-receipts sent to the patient
  • You set the deposit amount

Payment gateway fees billed at cost (typically 1.5–2.5% per transaction). Included in Phase 02 build — no extra charge from us.

For Doctors

A referral channel doctors will actually use.

Neurologists and cardiologists are the engine of your business. They need a fast, professional way to refer patients — and to receive results without chasing.

The doctor section makes Synapse the obvious choice: clear turnaround times, eRequest forms, and reports delivered straight to them within 72 hours.

  • Dedicated “For Doctors” landing page
  • eRequest acceptance — all standard referral forms
  • eResults delivered securely to the referring specialist only
  • 72-hour turnaround clearly communicated
  • Optional doctor login for tracking referred patients
synapsediagnostics.com.gh/for-doctors
Patient: A. Mensah
EEG · submitted 2 days ago
In progress
Patient: K. Osei
24h Holter · report ready
Delivered
Patient: J. Boateng
ECG + ABPM · scheduled
Booked
Patient: F. Asante
EEG · report ready
Delivered
How It Works — For Patients

Five simple steps, from referral to results.

Plain-English steps shown on the site so patients understand exactly what to expect — reducing phone enquiries and building confidence.

1. Get a Referral

Your GP or specialist writes a referral — we accept all standard forms.

2. Book Online or Call

Pick a time that suits you. We come to your home, work, or care facility.

3. We Fit Your Device

A qualified technician arrives and sets up your monitor — about 20 minutes.

4. Live Your Normal Life

Wear the device during your daily routine. We collect it when the test is done.

5. Results to Your Doctor

Your specialist receives a full report — usually within 72 hours.

Who Synapse Serves

Healthcare that belongs wherever you are.

The website is designed to speak directly to the people who need Synapse most — with friendly visuals and language that feels human, not clinical.

Elderly patients at home

For whom travel is exhausting, risky, or simply unsafe.

People with mobility issues

Who shouldn’t have to navigate hospital car parks for a 20-minute test.

Rural & regional patients

Who currently travel hours just to access basic diagnostic services.

Aged-care facilities

Where moving residents off-site is logistically difficult and stressful.

Hospitals & clinics

That need additional capacity without adding equipment of their own.

Busy working adults

Who can’t afford to lose half a day for a test that comes to them.

Patient Voices

How testimonials will feel on the live site.

Real, anonymised quotes from real patients — the most powerful trust signal a healthcare brand can offer.

“My mother is 82. The thought of taking her to a hospital for a 24-hour heart monitor was overwhelming. The technician came to her living room. It was that simple.”

Family member, AccraHolter monitoring

“I kept postponing my EEG because of the travel. Synapse came to me in Kumasi. My results were with my neurologist within three days. I should have done this years ago.”

Patient, KumasiEEG monitoring

“As a cardiologist, the turnaround and the eResults workflow have made my practice noticeably faster. My patients are seen, tested, and back to me within the week.”

Cardiologist, AccraReferring partner
Built In, Not Bolted On

Everything that comes with your platform.

These aren’t add-ons or optional extras — they’re part of the foundation you’re investing in.

Custom Logo Design
Brand Colour Palette
Mobile-Responsive
Online Booking
eRequest Forms
Secure eResults
Doctor Portal
Employee Portal
Admin Panel
End-to-End Encryption
99.9% Uptime
Service Area Map
Sticky Phone Number
Contact & Feedback
T&Cs & Privacy Policy
Resources Library
Pre-screening Checklists
Social Media Links
SMS & Email Alerts
Technician Calendar
SEO-Ready
Data Protection Compliant
Wellness Talks Page
What This Unlocks

The business outcomes you can expect.

A digital platform isn’t about a website — it’s about what the website lets your business do.

24/7

Always Open for Bookings

Patients can request a test at any hour. You wake up to a queue, not an empty inbox.

More Doctor Referrals

A clean “For Doctors” channel makes Synapse the easiest provider to refer to in the region.

100%

Smarter Mobile Routes

Visibility into pending bookings by region means equipment moves when it’s actually profitable.

Investment

Clear pricing. No surprises.

Three plans designed around how much you want included — pick the one that fits, all 40% off if approved within 30 days. Figures in Ghana Cedis (GH₵).

40% off Tier 01 · Essential

Core Platform

GH₵ 33,500 20,000
One-off build

The full website and platform — everything Synapse needs to accept bookings, deliver results, and grow. Hosting only, no care plan.

  • Full mobile-responsive website
  • Online booking & cluster scheduling
  • Doctor portal & eRequest intake
  • Employee portal & technician calendar
  • Admin panel with role-based access
  • Secure encrypted results delivery
  • SMS & email notifications
  • Patient online deposit (MoMo + card)
Monthly
1,650 GH₵ 1,000/mo
Hosting only · cancel anytime
40% off Tier 02 · Professional

Platform + Brand

GH₵ 40,000 24,000
One-off build

Everything in Essential, plus a complete custom brand identity — logo, colours, typography, report templates — for a polished first impression on every channel.

  • Everything in Essential
  • Custom logo (3 concepts, 2 revisions)
  • Colour palette & typography system
  • Logo files for print, web, social
  • Brand guidelines document
  • Letterhead & report template
Monthly
1,650 GH₵ 1,000/mo
Hosting only · cancel anytime
Let’s build it

Ready to bring Synapse online?

Approve the proposal and we can begin with the brand identity within the week. The full platform launches in phases — you see progress every step of the way.

Discuss the Plan

Proposal valid for 30 days from issue.